For 2 1/2 years I researched wood cook stoves of ALL kinds of prices & quality in Europe and N America for my remote lodge above the tree line in the Coast Mountains near Whistler BC in Canada. Slowly it became apparent that the KQ 380 was head & shoulders above any other stove in the world: Safety, BTU heat output, construction quality, latest technology, robust construction, durability, long lasting fire, low fuel consumption, oven; also of particular note, when I research the many (60) customer reviews this was the only stove that I have found that did not have anything negative to report…. with one exception it was not the prettiest stove on the market… but clearly the best of the best.
In March of 2014 I purchased the stove from Obadiah’s in Montana. After it arrived I began arranging a helicopter to bring the stove to the remote chalet, along with finding the installation regulations here in British Columbia to ensure the building could be fire insured. Whhhhoooops……. now the story & bureaucracy began to escalate, to get complicated.
The insurance company here in Canada said that for them to insure the building the stove and its installation would have to be inspected and if I were to avoid untenable installation requirements the stove must have Canadian ULC (Underwriters Laboratory of Canada) Certification. The stove didn’t have the Canadian certification but certainly had the UL for USA certification, which the same as in Canada. It was obvious to the Canadian inspectors that this was indeed the safest stove they had ever seen but non-the-less still needed the ULC from Canada certification for the manufacturer, which costs upwards of $30,000. Again the onerous installation restrictions without Canadian ULC approval would leave my stove installation impractical  Yet this was the absolute best stove for my needs.
I contacted Woody &and his staff from Obadiah’s, they suggested that I/we contact the KQ manufacturer directly to see if they had plans to get the ULC approval for Canada. KQ balked a little but after pressure from myself & Obadiah’s they agreed to get the certification done. Time dragged on.. no certification happening. During this time Woody of Obadiaha’s clearly said that if you cannot wait, that at any time you can return the stove for full financial reimbursement. Finally in early September the ULC certification document arrived at my doorstep. Presently I have the helicopter arranged and is ready installation inspector approvals.
The Kitchen Queen now has ULC Canadian approval !
At no time during this awkward difficult time even after several dozen phone calls & countless emails did I feel frustration or anger from the staff … only the commitment to get this done to “my satisfaction”. This has been an outstanding customer service event ! 
NOTE: This memo only reflects but a portion of the many repeated efforts by the Obadiah’s staff to get me through this frustrating bureaucracy.
Thank you Woody & Larry !

Sincerely Don Worthington
http://www.arctic-tours-canada.com Phone 604-984-7430